FAQ

Do you ship Cincinnati gift baskets nationwide?

Yes. We ship throughout the contiguous United States via FedEx Ground, at a flat rate per basket shown on each product page and at checkout. We’ve been sending Cincinnati across the country since 1990.

Do you offer local Cincinnati delivery?

We do. For Cincinnati-area addresses (zip codes starting 451, 452, and 410), choose local delivery at checkout for a flat $10.95 — just select Local handling to override the standard FedEx rate.

What if I need a specific brand and it’s out of stock?

Our baskets are built around the genuine Cincinnati brands our customers love. If a specific item is briefly unavailable, we substitute a comparable local product of equal or greater value so the basket keeps its quality and its Cincinnati character. If you have a must-have item, tell us and we’ll do our best to accommodate it.

What Cincinnati brands are in the baskets?

Depending on the basket, you’ll find the real ones — Skyline Chili, Graeter’s, Montgomery Inn, LaRosa’s, Izzy’s, Frisch’s, Busken Bakery, Queen City Coffee and more.

Can I place a corporate or bulk order?

Absolutely — any size, no minimum, with volume discounts, personalized messaging and custom options. Call 513-851-2900 or email your list to tboc@msn.com.

Do you offer gift certificates?

Yes — in any amount. Perfect for the Cincinnati lover who’d like to choose their own favorites.

How is shipping calculated?

A flat rate per basket via FedEx Ground to the contiguous U.S., shown on each product page and at checkout. Cincinnati-area customers can choose $10.95 local delivery instead.

How long does delivery take?

Most orders ship within 1–2 business days; FedEx Ground delivery typically takes 2–5 business days depending on where it’s headed.

Can I customize a basket?

Yes — especially for corporate and bulk orders. Call 513-851-2900 and we’ll build something to fit.

What’s your policy on damaged orders?

Your enjoyment of our selection of the best is very important to us. Each item has been carefully selected for taste, quality, appeal, and for the loyalty it has created among Cincinnatians and visitors alike. Please make us aware of any problems or damage that may occur. 513-851-1290.