Shipping & Returns

Nationwide Shipping

We ship Cincinnati gift baskets throughout the contiguous United States via FedEx Ground. Shipping is a flat rate per basket, calculated at checkout and shown on every product page. Most orders ship within 1–2 business days, and FedEx Ground transit typically takes 2–5 business days depending on the destination.

Local Cincinnati Delivery — $10.95

For Cincinnati-area addresses (zip codes beginning 451, 452, and 410), choose local delivery at checkout for a flat $10.95. At checkout, select Local handling to override the standard FedEx Fixed Shipping rate.

Large & Multi-Location Orders

For large orders delivered to a single location, we do not charge $10.95 per basket — call us and we’ll sort out the best rate. For orders going to multiple addresses, email your list (an Excel spreadsheet works best) to tboc@msn.com and we’ll import it and handle the rest. Volume discounts are available on large orders.

Baskets With Beer — Ohio Only

Baskets containing beer ship to Ohio addresses only, in keeping with state alcohol law, and the recipient must be 21 or older. All of our non-alcoholic baskets ship nationwide.

Damaged or Incorrect Orders

Because our baskets contain food items, please inspect your order as soon as it arrives. If anything arrives damaged or incorrect, contact us at 513-851-2900 or tboc@msn.com within 7 days of delivery and we’ll make it right. Where possible, a quick photo of the damage helps us replace the item faster.

Questions?

We’re happy to help with any shipping or delivery question. Call 513-851-2900 or email tboc@msn.com.